SAP_Busi_One_PCG8_130_R_pSAP Business One is a powerful, scalable business management system which integrates all core business functions across your entire company. It provides managers with access to critical real-time data, enabling you to make quicker, better decisions to help grow your business.

Benefits of SAP Business One
  • One complete solutionmanage your core business functions, including financials, sales, customer relationship management (CRM), inventory and operations.
  • Increased revenue: easy access to complete, real-time view of your business to make better decisions, faster
  • Reduced costs: no more costly upgrades and recurring customisation
  • Clear, instantaneous insights & alerts: create up-to-the minute dashboards and business critical alerts
  • Personalised: improve your employees’ productivity with a role-based user experience, built-in learning, analytics and collaboration
  • Support multi-currency transactions: multi-currency transaction and report capabilities

SAP Business One software is created specifically for small and midsized businesses. It’s diagramsmalla single, powerful application that can help you better manage practically every aspect of your daily operations. It’s affordable, easy to use, and quick to implement. SAP, a world leader in business management software for over 30 years, has performed more than 30,000 SAP Business One installations worldwide. By implementing SAP Business One, you and your staff can:

  • Streamline your operations by seamlessly integrating key business processes.
  • Take proactive control of your business through automatic alerts, workflows, and response to key business events and customer needs.
  • Customize SAP Business One to support your changing needs and individual user preferences with easy-to-use customization tools.

SAP Business One gives you instant access to your critical business information—precisely when you need it—to run your business. This comprehensive application covers all your core operations, giving you keen insight so you can confidently make informed business decisions.

To grow your business, you need to devote time to more important things than piecing together information and operational details from disparate business systems. if your sales, accounting, and operational systems are not integrated, your productivity inevitably suffers. When you must search for critical business information such as customer records or inventory levels in different locations, you can’t make timely, sound decisions and meet customers’ needs quickly.

the SAP® business one application is an affordable, comprehensive solution that provides functionality for every core process you need to run your entire business. unlike niche solutions, SAP business one supports integrated management functions, including financials, sales, customers, inventory, and operations, without the need for separate installations and complex integration of multiple modules. designed specifically for small businesses, it’s quick to install, and more important, straightforward to maintain and use.

Streamline Your Entire Business with a Single Application

by integrating all critical business functions, SA p business one supports sales, customer relationship management (crm), purchasing, inventory, operations, financials, and human re sources. business information captured in a single system is instantly accessible across the organization, eliminating duplicate data entry along with related errors and subsequent costs. Workflow-based alerts trigger auto-response when important business events occur, so you can monitor and focus on those that are most critical.

Strengthen Customer Relationships and Loyalty

SAP business one enables you to manage sales, customer service, and support – all integrated with other business functions across the company. With the service call component in SAP business one, you can effectively respond to customer service and support calls and find resolutions more quickly. detailed service reports related to call volumes, duration, and response times allow you to assess progress and take necessary actions. With SAP business one you can also analyze customers using data from sales, operations, and finance to identify ways to serve them faster and better.

Act on Instant and Complete Information

SAP business one captures critical data across sales, customers, operations, and financials in a single application for immediate access and use. With the addition of the fully integrated crystal reports® software, it delivers compelling reporting functionality and information access that give you crucial insights into all parts of your business. With “drag-and-relate” and interactive drilldown functionalities, you can click through relevant data and get answers quickly. employees can respond to customer needs faster, and your managers can track revenues, costs, and profit margins so they can assess business performance and determine how to improve it.

Adapt to Meet Your Changing Needs

SAP business  one is quick to set up and configure, allowing you to minimize the it involvement (average implementation time is about two to eight weeks, depending on your circumstances). And as your business grows, you can adapt and customize the software to meet your changing needs. for instance, with its published software development kit and over 550 add-on solutions that have been built by our software solution partners, you can extend SAP business one to meet your specific business and industry challenges. in addition, unlike many other small business solutions on the market today, SAP business one provides worldwide coverage with 40 country-specific versions on a single platform, delivered and supported locally so you can confidently grow your business overseas.



Drawing on more than 35 years of SAP business management software experience, SAP business one is an afford able, award-winning product built exclusively for small businesses. As a complete, integrated software application, SAP business one eliminates the cost and hassle of integrating multiple stand-alone applications. its intuitive interface and vast configurability minimize it complexities for implementation and ongoing maintenance.

SAP Business One Key functionality

the following are key areas where SAP business one can support your business.

1. Accounting and  financials

SAP business  one helps you manage your general ledger, journals, budgets,and accounts payable (A p) and receive-able (Ar).  you can conduct all your banking activities, including processing bank statements and payments by methods such as check, cash, and credit card, as well as internal and external reconciliation of various accounts. you can also create various financial reports including profit and loss, cash flow, balance sheet, aging,and profit center reports.

2. Sales and customers
  • track sales opportunities and activities from first contact to the close of sales
  • create quotes, enter orders, and manage invoices, incoming payments, and credits for returns
  • initiate marketing campaigns by using templates for mass e-mails
  • provide support for customer service, service contracts, and warranties

The software also lets you manage and maintain customer contacts with Microsoft  outlook synchronization, which results in increased sales effectiveness and stronger customer relationships.

3. Purchasing and Operations

Every small business needs a systematic approach to managing the procurement process, from creating purchase orders to paying vendors. SAP business one helps coordinate the complete order-to-pay cycle, including receipts,invoices, and returns.  you can also plan material requirements for production,control bills of material, and replenish inventory automatically. And using SAP business  one’s robust reporting functionality, you can quickly analyze the performance of your vendors and adjust your procurement strategy accordingly.

4. Inventory and Distribution

SAP business  one enables you to manage your inventory and operations– including picking, packing, shipping,and billing.  you can perform inventory valuation using different methods such as standard costing, moving average,and  FIFO; monitor stock levels; and track transfers in real time and across multiple warehouses. in addition, you can run real-time inventory updates and availability checks, as well as manage pricing and special pricing, which allows you to automatically apply volume, cash,and account discounts to transactions with vendors and customers.

5. Reporting and Administration

SAP business  one provides powerful integrated analytic and reporting tools to help you access the critical business information you need. With SAP business one together with fully integrated crystal  reports, you can gather data from multiple sources and generate timely and accurate reports based on critical company data across financials,sales, customers, inventory, service,production, and operations. completely integrated with the  Microsoft  office products and focused on data security,crystal  reports allows you to choose from a variety of report formats and to control access to information can also use drag-and-relate functionality and interactive drill downs through multiple levels of relevant data to get complete information instantly.


Budgets–define and manage budgets against general ledger accounts.con-figure budget allocation methods; define budget figures in any currency (local,foreign, or both); and display a summarized budget report that compares actual and planned figures. With SAP business one, you can create an online alert that notifies you if a transaction exceeds the monthly or annual budgeted limit.

Posting templates–define general ledger account templates to save time and help avoid mistakes during the manual posting of journal entries.

Recurring postings–define your own postings for regular execution in accounting and specify a frequency for each recurring posting. With recurring postings, the application automatically reminds you to post your transactions.

Reversing journals–reverse month-end accruals default,reversal of specified postings occurs on the first day of the next month, but SAP business one allows users to specify a different reversing date for each posting, if desired.

Exchange rate differences–periodically evaluate your open items in foreign currencies to identify differences and choose the appropriate correction transaction.

Banking–track all banking processes,from cash receipts and check writing to deposits, advance payments, credit card payments, and account reconciliation.

Profit center–define different profit centers or departments and allocate corresponding revenue and cost accounts to a predesignated profit center in the chart of accounts.

Profit center report–run a profit-and-loss statement based on revenues and costs – both direct and indirect –as defined in the allocation rules. you can run it for any profit center, choose between annual and monthly display formats, and compare the results with figures for the previous period.

Real-time Accounting

Fully integrated financials– Automate key financial and banking management activities with fully integrated function-ality. When you run a transaction, the software automatically posts a journal entry in the general ledger so you don’t have to perform additional posting or batch processing.

Quick drill down–drill down to information at the posting level. for example, while viewing the journal entry for a sales transaction, you can drill down to see chart of accounts information.

Complete chart of accounts–drill down on the balance field to see transactions that make up a specific balance.

Accelerated Month-End closing

Automated tasks– Accelerate month-end closings by assigning tasks to individuals or creating reminders to manage various aspects of the closing via the activity window.

Control accounts–identify accounts as control accounts and assign them as default posting accounts for the increase or decrease to customer or vendor balances. this helps ensure synchronization between the general ledger and the subsidiary ledgers.

Period-end closing–use this feature to create specific postings in the accounting system when a posting period (or fiscal year) can transfer previous general-ledger account balances from one period to another.

Financial Reporting

Crystal Reports– Quickly generate real-time financial reports in a variety of layouts and export them into formats that best meet your needs, including Adobe PDFs, Microsoft Word, Microsoft excel, and XML.

Multilevel reporting–create reports that allow your data to be grouped and viewed at all levels. If you need to access lower-level detail, you can readily drill down all the way to the posting level detail directly from your report output.

Integrated reports–create advancedreports with integrated business infor-mation across financials, accounting,inventory, sales, and purchasing.

Sales and Customer Relationship Management

SAP business one delivers comprehensive, integrated sales and service functionality, helping to ensure total control of customer acquisition, retention, and profitability for your business.tightly integrated features across marketing, sales, and service provide end-to-end visibility for the entire customer life cycle.

Opportunity Management

Record every sales opportunity, from lead identification of the customer through discovery, qualification, proposal, closing, and after-sales service and can even enter details of the opportunity, including the source, potential deal size, closing date, competitors, and activities.

Business partner master record–manage all information about customers, re sellers, and suppliers, including-mail addresses, profiles, sales reports,activities, and account balances. use the calendar to track your activities and perform keyword searches to find specific items in the calendar.

Opportunity analysis– analyze opportunities by lead source, territory, industry,customer, and item.the reports show forecasts and anticipated revenue by various date ranges, such as month and can view distribution of leads by source over time to identify the most profitable lead-generation activities.

Prospect management–import thousands of prospects from Microsoft excel files or other standard file formats,such as comma-separated value (cSv)files, and then manage and follow upon activities. Add prospects to e-mail campaign lists, contact lists, and prospects or business partners with e-mail and cold call-campaigns.

Customer Service and Support

SAP business one delivers CRM functionality as part of the application,helping to ensure full control of customer acquisition, retention, loyalty, and profitability for your business. tightly integrated functions across marketing,sales, and service provide end-to-end visibility for the complete life cycle. Service call functions provide support for service operations, service con-tract management, service planning,customer interaction activity tracking,customer support, and management of sales opportunities.

Service contracts–create a regular support or warranty contract for items or services sold to a customer. the contract maintains the start and end dates as well as specific contract terms, which could include guaranteed response or resolution times.

Customer equipment cards–maintain detailed information about an item sold to a customer, such as a manufacturer’s serial number, replacement serial number, and service call history. cards also list service contracts assigned to the specific item.

Customer equipment report–view all equipment and corresponding serial numbers sold to a customer or range of customers.

Service calls–review information about all service calls that were created,resolved, or closed on a specified date or within a range of can restrict the report to see service calls for a specific queue, technician, problem type, priority, item, or call status. You can choose whether to include a view of overdue calls.

Service calls in the queue–track and maintain service calls by reviewing the call history related to a particular event. you can monitor the status of a call and assign it to individual technicians or maintain them in a team queue.

Response time by assignee–follow the communication between a customer and the service department and track the time needed to properly respond to a single service call.


Sales management tools in SAP business one allows you to create price quotes, enter customer orders, set up deliveries, update inventory balances,and manage all invoices and accounts receivable. SAP business one offers efficient document development for every step throughout the sales process,including quotations. All relevant information is moved from one document to the next – from sales quotation to the sales order to delivery note to the Ar invoice – saving you time and reducing errors. the solution also gives you the flexibility to adapt the steps in the sales process to fit your needs and specific business processes.

Sales quotation–create sale quotations for your leads and can calculate gross profit for each quotation, readily review the sales price history, and, once you create a quotation, quickly export it to Microsoft Word.

Order– Simplify entry of sales orders by accessing item availability information through an available-to-promise report across multiple warehouses.When a shortage arises, choose to order from a list of alternative items or allow the item quantity to be partially delivered. orders can support different delivery dates and ship-to addresses for each line item, and you can automatically create purchase orders from a sales order and drop-ship the items to the customer’s site.

Delivery–generate packaging documentation for all goods shipped to a customer. the built-in packaging function facilitates the “virtual input” of items into different parcels when a delivery is can store the delivery tracking number and access the shipping status within the delivery note with the click of a mouse.the soft-ware automatically updates warehouse quantities when you make a delivery.

Returns processing– Quickly process returns, and adjust your inventory and AP balance with the corresponding vendor.

Backorder processing–track orders that cannot be delivered to customers due to inventory shortages, and automatically fulfill outstanding orders when items are received to inventory.

AR invoice– Automatically create a corresponding journal entry with each invoice. As a result, you can create an automatic receipt if the customer chooses to pay only part of the invoice.

AR invoice and payment–create an invoice and receipt in one step by using information from the same document.

AR credit memo–readily import data from the original invoice when creating a credit memo for returned merchandise.

Down payments– Apply your customers’ down payments to sales orders. you can process a down payment with or without an invoice, and can decide whether you would like to create the appropriate accounting postings once the down payment is made or only document without creating any postings.

Document printing– Select period,document number, or document type to print sales and purchasing records.Document drafts–print, edit, and manage all documents that have been saved as drafts.

Document generation wizard– Auto-mate the creation of documents used in the sales and fulfillment activities by using information from one or more other documents as a starting point. With the help of the wizard, you can decide to create target documents such as delivery notes or invoices automatically using sales orders, deliveries, returns, or AR invoices as a basis.for example, you can group all existing sales documents in a single invoice for any given customer,or create summarized invoices for any given customer based on a variety of orders and delivery notes collected over the course of a month.

Dunning wizard– Automate the process of creating and sending reminder letters to customers with outstanding payments. execute the wizard at regular intervals, such as monthly or weekly,to check for outstanding customer invoices, and send a series of late notices with different levels of severity at predefined addition, you can maintain a payment history for each customer so you can make more informed decisions when it comes to defining payment terms for future orders.