FAQ
The things buyers want to know before they shortlist a systems partner — answered plainly, without a sales deck.
Eches is a technology consultancy based in Malé. We supply, implement and support the business systems Maldivian companies run on — ERP, point of sale, HR and payroll, accounting, CRM and communications — along with the hardware underneath them, and the training that makes the systems usable. One team covers the whole stack, and stays involved after go-live.
We implement SAP Business One, SAP Business ByDesign and SAP S/4HANA, along with Microsoft Dynamics and Odoo. The right choice depends on your size, how many entities or currencies you run, and what you already have. We recommend the smallest system that genuinely does the job rather than the largest licence available.
Yes. We supply and support Eches POS, our own retail and F&B point of sale, along with iVend Retail and QuickBooks POS. Our POS is built to keep selling when the internet does not, and to reconcile cleanly with your back office rather than becoming a second set of numbers.
Yes. Eches HR is our own HR and payroll system, built for Maldivian employers and integrated with biometric attendance devices. For larger or multi-site organisations we implement SAP SuccessFactors alongside it. Employee records, attendance, leave and payroll all sit in one place.
It depends on scope — a single POS terminal and a multi-entity ERP rollout are not comparable. Every engagement follows the same shape: we study the operation, design the solution, implement in phases, train the people who will use it, then support it. Phasing means your team absorbs the change without the business stopping work.
Support comes from the consultants who implemented your system, not a ticket queue that has never seen your configuration. That covers ongoing support, upgrades, and periodic health checks — so drifting data habits, unused modules or outgrown configuration get caught before they become a rebuild.
Yes. We supply, install and maintain POS terminals, receipt printers, barcode scanners, fingerprint and biometric attendance devices, workstations, servers and network infrastructure. Because the same team supports the software, hardware problems do not turn into an argument between two vendors.
Yes. We run Microsoft certification-track courses and practical, role-based on-the-job training during and after implementation, including administrator and super-user enablement. A system nobody understands is a system nobody uses, so training is part of the engagement rather than an optional extra.
Our office is at M. Golden Valley, 8th Floor, Buruzu Magu, Malé, and we work with organisations across the Maldives — resorts, retailers and distributors on other islands included. Some problems need someone on site, and we travel when the situation calls for it.
Call 7790989, message the office on WhatsApp, or send the contact form. The first conversation costs nothing: describe what you are running today and where it breaks down. If a smaller system or no new system is the honest answer, we will tell you that too.
Still unanswered? Ask us directly — the first conversation costs nothing.
Every operation is slightly different. Tell us what you are running today and where it breaks down, and we will give you a straight answer — including when the answer is that you do not need us.
